Terms & Conditions
Last Updated: October 2026 • Operating Entity: Shubham Nema (Trade Name: Uttar Mitra)
Registered Entity & Contact
Legal Name & Trade Name: Shubham Nema
Support Email: [email protected]
Complete Business Address: Subhash Nagar Shastri Ward, Behind Indra Eye Hospital, MP, India
Helpline: +91 99810 04107
1. Agreement to Terms
By accessing or using https://chat.uttarmitra.in, the Uttar Mitra mobile app, or related educational services owned and operated by Shubham Nema ("we", "us", "our"), you agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue platform use.
2. Scope of Educational Services
Uttar Mitra provides online Software as a Service (SaaS) educational tools including 24/7 AI tutor doubt clearing, step-by-step formula explanations, practice test simulators, and document/PDF study material summarizers. These tools are designed to assist students and do not replace formal classroom examinations or accredited degree programs.
3. User Responsibilities & Acceptable Use
Users agree to provide accurate registration information, protect their account credentials, and refrain from abusive, unlawful, or copyright-infringing conduct. Reverse engineering, unauthorized web scraping, or attempting to compromise server security is strictly forbidden.
4. Subscriptions, Pricing & Billing
Free trial doubt solving is provided according to promotional thresholds. Paid subscriptions are billed in Indian Rupees (INR) inclusive of applicable taxes via authorized RBI-licensed payment aggregators. Prices are transparently disclosed before completing checkout.
5. Intellectual Property
All software algorithms, AI system prompts, visual interfaces, logos, and materials are the intellectual property of Shubham Nema. Unauthorized reproduction or commercial exploitation is prohibited.
6. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any legal disputes arising hereunder shall fall under the exclusive jurisdiction of the competent courts in Bhopal / Madhya Pradesh, India.